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FAQs

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Newport Vessels provides outstanding customer service through all of our available customer service portals; FAQ's page, live chat, phone, and email.  When a question regarding a Newport Vessels product arises, we highly suggest first browsing our frequently asked questions page of our website.  We document all customer interactions so that we can, both constantly improve all of the products we manufacture and to increase the level of information available to future customers.  Please click the FAQ image below of the product category to which your question pertains to. 

Select the appropriate category to which your question applies:  

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Inflatable Boat FAQs  |  Trolling Motor FAQs  |  Stand up Paddleboard FAQs

The mission of Newport Vessels is to provide; quality, affordable, and always available Inflatable Boats, SUPS, Trolling Motors and water products.  This mission applies to our thousands of customers and our 20+ Newport Vessels dealers across the US.  Why is Newport Vessels different?  Unlike 95% of inflatable boat brands & sellers, we actually carry thousands of inflatable boat products in inventory (in our San Francisco warehouse) at all times.  Having thousands of inflatable boats, sups, trolling motors, inflatable boat accessories, as well as inflatable boat parts allows us to rapidly fulfill the needs of our customers as well as our dealers.  

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