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Take It From These Avid Anglers

Read Real Testimonials From Satisfied Customers

Customer Reviews
5.0 Based on 25 Reviews
5 ★
96% 
24
4 ★
4% 
1
3 ★
0% 
0
2 ★
0% 
0
1 ★
0% 
0
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Filter Reviews:
10/04/2024
BR
Bob R.
United States United States

Customer service

Customer service has always been terrific and motor has held up fine. Highly recommend buying from Newport Vessels

08/05/2024
ST
steve t.
United States United States

Purchasing experience

I got what I ordered with in six days . I didn’t get a 10 percent off code like it says for first time customers but o well I still got what I ordered in a timely manner.

09/25/2023
JD
Joe D.
United States United States

Great Service and very fast

Very good, but a bit tricky to install replacement. The photos helped, but I found a You Tube video that was exceptional.

12/07/2022
GM
Glyn M.
United States United States

Great support to customers!

Outstanding! In every way!

10/25/2022
RE
RICHARD E.
United States United States

Trolling motor parts

I hit a rock and snapped the edge of the T-Bar on my horizontal lock. I ordered a new one and received it 2 days later. I was an easy fix and I'm now back on the water. Great company with great service!

09/29/2022
MJ
Michael J.
United States United States

T-Bar Replacement

Item was exactly what I needed and easy to replace. Great experience working with Newport Vessels.

06/21/2022
EG
edgar g.
United States United States

Not only got service ordering parts but, also had an issue with online ordering that the REP took care of immediately.

Well no one is perfect but, I gave them 5 stars anyway, cause it don't get any better than these folks.

04/20/2022
CB
christopher b.
United States United States

due to supply chain issues im waiting but in contact with sales they are quick to respond

09/29/2021
TB
Thomas B.
United States United States

Customer service

Your service in replacement of broken T bar was excellent I called a diagram with part numbers was sent to me I sent receipt with address part was received a few day later super support.

09/23/2021
TN
Thomas N.
United States United States

Newport Vessels parts support

Great support! Ordered part the 15th. Had it installed and back on the lake the 21st.

01/28/2021
DD
David D.
United States United States

Died an early death

Under 2 years of extremely light use. Both the locking tabs broke. Newport Vessels wasted no time in sending me a replacement part its still under warranty. But will soon be out of warranty and I will be on the hook for part and shipping in the future.

02/02/2021

Newport Vessels

Hi David, We cover all our products for 2 years under warranty. Happy to hear that the replacement parts fixed the issue! Best, NV Team

10/06/2020
TM
Tony M.
Canada Canada

Helpful Service

Everything from my initial email through the subsequent phone calls was completed very efficiently, and the required part was underway to me the dame day....thanks Jameson

09/16/2020
VD
Vaugh D.
United States United States

Great customer service

This company stands by their product. They not only sent me the part I needed, they mailed it US. Priority Mail, they also sent pictures for the repair - all under warranty... free. Easy to get someone on the phone... again, I am very satisfied and pleased.

07/31/2020
SL
Scott L.
United States United States

Happy customer

Excellent customer service. Received my part I needed extremely fast, and at no charge. Couldn’t ask for more.

07/07/2020
MS
Mike S.
United States United States

Great service

Excellent and very helpful in service thank you

06/17/2020
LS
Larry S.
United States United States

warrenty part

good everything was great

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