NT & NK Error drive fault codes
Code 00 : DC OVERVOLTAGE
Probable Cause: Battery voltage doesn't match
Steps to Solve:
- Change the Battery
Code 01: DC UNDERVOLTAGE
Probable Cause: Battery voltage is too low/ Power cable connection is bad
Steps to Solve:
- Check if the connections are bad, if the connection is checked, try restarting the motor by long pressing the power button
- If the step one doesn't work, change the battery
Code 02: BATTERY OVERVOLTAGE
Probable Cause: Battery voltage doesn't match
Steps to Solve:
- Check if the battery mode is correct
- If the step one doesn't work, change the battery
Code 03: BATTERY UNDERVOLTAGE
Probable Cause: Battery voltage is too low/ Power cable connection is bad
Steps to Solve:
- Check if the connections are bad, if the connection is checked, try restarting the motor by long pressing the power button
- If the step one doesn't work, change the battery
Code 04: MOTOR OVERTEMP
Probable Cause: Motor runs outside of water for too long time / Drive PCB didnt get installed properly
Steps to Solve:
- Stop the motor, wait unitl the motor gets cooled
- Long press the power button to reset the motor
Code 05: MOTOR UNDERTEMP
Probable Cause: Environment temperature is lower than -20 degree / Faulty sampling component
Steps to Solve:
- Bring the motor to a warmer place
- If the first step doesn't work, this error is not recoverable
Code 06: DRIVE OVERTEMP
Probable Cause: Motor runs outside of water for too long time / Drive PCB didnt get installed properly
Steps to Solve:
- Stop the motor, wait until the motor gets cooled
- Long press the power button to reset the motor
Code 07: DRIVE UNDERTEMP
Probable Cause: Environment temperature is lower than -20 degree / Faulty sampling component
Steps to Solve:
- Bring the motor to a warmer place
- If the first step doesn't work, this error is not recoverable
Code 08: MCU OVERHEATED
Probable Cause: Motor runs outside of water for too long time / Drive PCB didnt get installed properly
Steps to Solve:
- Stop the motor, wait unitl the motor gets cooled
- Long press the power button to reset the motor
Code 09: MCU UNDERHEATED
Probable Cause: Environment temperature is lower than -20 degree / Faulty sampling component
Steps to Solve:
- Bring the motor to a warmer place
- If the first step doesn't work, this error is not recoverable
Code 0A: LOCATION LOST
Probable Cause: Rotor zero position detection failed / Positioning component touched rotor / Motor shaft bent
Steps to Solve:
- Not recoverable
Code 0B: MOTOR STALL
Probable Cause: Motor stalled due to external force applied
Steps to Solve:
- Check the motor and remove any obstacles
- Long press the power button to reset the motor
Code 0C: MOTOR OVERCURRENT
Probable Cause: Motor has slight short circuit on coils / Motor phase currents are very not balanced
Steps to Solve:
- Long press the power button to reset the motor
- If the Step one doesn't work, this error is not recoverable
Code 0D: MOTOR OVERSPEED
Probable Cause: Faulty PCB
Steps to Solve:
- Long press the power button to reset the motor
- If the Step one doesn't work, this error is not recoverable
Code 0E: POWER ON FAILED
Probable Cause: Faulty PCB
Steps to Solve:
- Not recoverable
Code 0F: RESERVED
Probable Cause: N/A
Steps to Solve:
Code 10: COMMUNICATION LOST
Probable Cause: Communication signal is weak
Steps to Solve:
- Check if the connections are bad, if the connection is checked (especially, make sure the screw on the connectors is tightened)
- Long press the power button to reset the motor
Code 11: MOTOR DISCONNECTED
Probable Cause: Motor power cables are disconnected
Steps to Solve:
- Not recoverable
Code 12: HARDWARE OVERCURRENT
Probable Cause: Faulty PCB
Steps to Solve:
- Not recoverable
Code 13: LOW BACK ELECTROMOTIVE FORCE
Probable Cause: Faulty PCB
Steps to Solve:
- Not recoverable
Code 14: POWER INVERSION
Probable Cause: Rotor zero position detection failed / Faulty PCB
Steps to Solve:
- Motor needs to apply factory setup
- If the Step one doesn't work, this error is not recoverable
Code 20: COMMUNICATION LOST
Probable Cause: Singal cable COMPLETELY disconnected
Steps to Solve:
- Not recoverable
Beeping: BEEPING
Probable Cause: Beeping sounds, with and with out error codes present
Lines -- -- -- : LINE/DASHES
Probable Cause: Full screen dashes or last two lines of controller dashes - usually after an error code and recalibration.