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NT & NK Error drive fault codes

Code 00 : DC OVERVOLTAGE

Probable Cause: Battery voltage doesn't match

Steps to Solve:

  1. Change the Battery

Code 01: MOTOR DRIVE PCB OVERHEATING WARNING

Probable Cause: Running motor out of water for extended periods. Debris entanglement wrapped around the propeller/motor shaft

Steps to Solve:

  1. Unplug power source and check propeller for debris.
  2. Plug power back in and Press Power button for 2 seconds to reset the system
  3. If error code still shows up, wait until motor cools down and attempt again
  4. If error persists contact customer support
Code 02: VOLTAGE OF BATTERY IS TOO LOW TO POWER MOTOR

Probable Cause: Incorrect Battery is being used. Battery is running low and is in need of recharge/replacement

Steps to Solve:

  1. Press Power button for 2 seconds to reset the system
  2. If error persists recharge or replace battery
Code 03: VOLTAGE OF BATTERY IS TOO HIGHT TO POWER BATTERY

Probable Cause: Incorrect Battery is being used. Wrong battery type is selected

Steps to Solve:

  1. Check that correct battery chemistry/type is selected
  2. If error persists, Press Power button for 2 seconds to reset the system
Code 04 00: DC OVERVOLTAGE

Probable Cause: Battery voltage doesn't match

Steps to Solve:

  1. Change the battery
Code 04 01: DC UNDERVOLTAGE

Probable Cause: Battery voltage is too low/ Power cable connection is bad

Steps to Solve:

  1. Check if the connections are bad, if the connection is checked, try restarting the motor by long pressing the power button
  2. If the step one doesn't work, change the battery
Code 04 02: MOTOR SYSTEM DETECTED BATTERY OVERVOLTAGE

Probable Cause: Battery voltage doesn't match

Steps to Solve:

  1. Check if the battery mode is correct
  2. If the battery mode is correct, change the battery
Code 04 03: MOTOR SYSTEM DETECTED BATTERY UNDERVOLTAGE

Probable Cause: Battery voltage is too low/ Power cable connection is bad.

Steps to Solve:

  1. Check if the connections are bad, if the connection is checked, try restarting the motor by long pressing the power button
  2. If the step one doesn't work, change the battery
Code 04 04: MOTOR OVERTEMP

Probable Cause: Motor runs outside of water for too long time / Drive PCB didnt get installed properly

Steps to Solve:

  1. Stop the motor, wait unitl the motor gets cooled
  2. Long press the power button to reset the motor
Code 04 05: MOTOR UNDERTEMP

Probable Cause: Environment temperature is lower than -20 degree / Faulty sampling component

Steps to Solve:

  1. Bring the motor to a warmer place
  2. If the first step doesn't work, this error is not recoverable
Code 04 06: DRIVE OVERTEMP

Probable Cause: Motor runs outside of water for too long time / Drive PCB didnt get installed properly

Steps to Solve:

  1. Stop the motor, wait until the motor gets cooled
  2. Long press the power button to reset the motor
Code 04 07: DRIVE UNDERTEMP

Probable Cause: Environment temperature is lower than -20 degree / Faulty sampling component

Steps to Solve:

  1. Bring the motor to a warmer place
  2. If the first step doesn't work, this error is not recoverable
Code 04 08: MCU OVERHEATED

Probable Cause: Motor runs outside of water for too long time / Drive PCB didnt get installed properly

Steps to Solve:

  1. Stop the motor, wait unitl the motor gets cooled
  2. Long press the power button to reset the motor
Code 04 09: MCU UNDERHEATED

Probable Cause: Environment temperature is lower than -20 degree / Faulty sampling component

Steps to Solve:

  1. Bring the motor to a warmer place
  2. If the first step doesn't work, this error is not recoverable
Code 04 0A: LOCATION LOST

Probable Cause: Rotor zero position detection failed / Positioning component touched rotor / Motor shaft bent

Steps to Solve:

  1. Not recoverable
Code 04 0B: MOTOR STALL

Probable Cause: Motor stalled due to external force applied

Steps to Solve:

  1. Check the motor and remove any obstacles
  2. Long press the power button to reset the motor
Code 04 0C: MOTOR OVERCURRENT

Probable Cause: Motor has slight short circuit on coils / Motor phase currents are very not balanced

Steps to Solve:

  1. Long press the power button to reset the motor
  2. If the Step one doesn't work, this error is not recoverable
Code 04 0D: MOTOR OVERSPEED

Probable Cause: Faulty PCB

Steps to Solve:

  • Long press the power button to reset the motor
  • If the Step one doesn't work, this error is not recoverable
Code 04 0E: POWER ON FAILED

Probable Cause: Faulty PCB

Steps to Solve:

  1. Not recoverable
Code 04 0F: RESERVED

Probable Cause: N/A

Steps to Solve:

Code 04 10: COMMUNICATION LOST

Probable Cause: Communication signal is weak

Steps to Solve:

  1. Check if the connections are bad, if the connection is checked (especially, make sure the screw on the connectors is tightened)
  2. Long press the power button to reset the motor
Code 04 11: MOTOR DISCONNECTED

Probable Cause: Motor power cables are disconnected

Steps to Solve:

  1. Not recoverable
Code 04 12: HARDWARE OVERCURRENT

Probable Cause: Faulty PCB

Steps to Solve:

  1. Not recoverable
Code 04 13: LOW BACK ELECTROMOTIVE FORCE

Probable Cause: Faulty PCB

Steps to Solve:

  1. Not recoverable
Code 04 14: POWER INVERSION

Probable Cause: Rotor zero position detection failed / Faulty PCB

Steps to Solve:

  1. Motor needs to apply factory setup
  2. If the Step one doesn't work, this error is not recoverable
Code 20: COMMUNICATION LOST

Probable Cause: Singal cable COMPLETELY disconnected

Steps to Solve:

  1. Not recoverable
Beeping: BEEPING

Probable Cause: Beeping sounds, with and with out error codes present

Lines -- -- -- : LINE/DASHES

Probable Cause: Full screen dashes or last two lines of controller dashes - usually after an error code and recalibration.