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Take It From These Avid Anglers

Read Real Testimonials From Satisfied Customers

Customer Reviews
4.8 Based on 42 Reviews
5 ★
93% 
39
4 ★
2% 
1
3 ★
0% 
0
2 ★
2% 
1
1 ★
2% 
1
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Filter Reviews:
09/25/2024
HH
Henry H.
United States

Pin didn’t fit in prop,

Called and talked to Customer rep. Very friendly and knowledgable. Pins arrived in a short time and I appreciate the fast friendly service!

07/06/2024
PS
Philip S.
United States United States

Need replacement part

When I called, someone answered right away! Unlike bigger companies I deal with.

06/25/2024
JC
Joshua C.
United States United States

Good

Did not use cause replacement came with prop which I did not know when I purchased prop and drive pens . Now I have extras

06/19/2024
GM
Gary M.
United States United States

Customer Service World Class.

Simple use, but mainly, fast shipping!

05/15/2024
HH
Howard H.
United States United States

difficult to get any response

If anyone had bothered to respond to my many attempts to contact Newport over the last 4 month's...you would understand that I received an incorrect pin with a repair kit ordered in Jan.

05/15/2024
DL
David L.
United States United States

Disappointed

Took over 6 months to get this part. Without it my trolling motor won’t work. If this is how they maintain there stock. I won’t be buying another product ever.

02/09/2024
JM
Jim M.
United States United States

replacement propeller pins

I was encouraged that Newport had these in stock and mailed pins back to me promptly

02/05/2024
JG
Jeffrey G.
United States United States

TM Drive Pins

Pin worked great! Fixed my vibration issue. Surprised how the smallest of bends in the original pin gets amplified to a very noticeable amount of vibration while in operation. Glad I’ve got 2 spare pins!

12/02/2023
FH
Francis H.
United States United States

Used motor for the first time everything is going to grest

Order went very well. Especially happy with the price I have spread the word to my friends. PLEASED with your service. Bhassett.fh@gmail.com

09/06/2023
DH
Dennis H.
United States United States

All Good

Excellent

08/14/2023
VD
Vincent D.
Canada Canada

Great 5 Star customer service

Superb very attentive customer service team. They really look after their customers. Thanks to the whole customer service team.

02/09/2023
MS
Mort S.
United States United States

Recent purchase of 3 drive pin pack

As usual with these folks the telephone discussion of my situation (I "lost" i.e. forgot where I put them) was clear, helpful and the follow up was swift and simple. Received the drive pins in 2 days (from California to Florida) and was able to enjoy a lovely afternoon on the water with our Newport 55lb thrust engine. Thanks guys!!!

09/23/2022
AP
Andrew P.
United States United States

Great Replacement, liked there was a 3 pack!

Had vibration in trolling motor and realized pin was bent. Ordered this 3 pack of new ones and now working great!

09/06/2022
PG
Paul G.
United States United States

86 lb motor and service

The 86 lb motor 24 volt has been worth every penny over the past 2 years. Had problems finding a prop bin but Newport vessel service department hooked me up right away. Very pleased with their Motors and service!

08/10/2022
JC
JAVIER C.
United States United States

Excellent Service

Perfect fit. right oner part

07/25/2022
SM
Steven M.
United States United States

Fast and Affordable

Love the NV 36lb Kayak Trolling Motor. Wouldn’t trade it for any other brand

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