The Serial Number will be located on the underside of the lid on the plastic protection plate. The number will be engraved into the plate and begin with "SBB...". If you need to file a warranty claim please fill out our Warranty Claim Form.


If you have any additional questions please see our Smart Battery Box FAQ page. For more in-depth articles please see our Accessories Support Page. If you can’t find the information you need give us a call (866) 721-0002 Monday to Friday: 8:30 am - 4:30 pm or reach out to us via email at SUPPORT@NEWPORTVESSELS.COM.