What Is A Pre-Order?
It doesn’t happen often, but we can run out of products or we have a new product that we are releasing soon with expected high demand. In these cases, we’ll...
Featured post
Myth Buster - Why the Highest-Priced Kayak Motor Isn’t Always the Best Performer
In kayak fishing, it’s easy to assume that the most expensive motor must be the best. High price is often confused for high performance. But real-world results tell a different...
My Account & Orders
Why Hasn't My Order Shipped?
Items In Your Order Are Out Of Stock
When pre-order items are mixed with items that are in stock, our system defaults to holding the order and sending everything at one time to save you money on shipping....
Orders Placed on Amazon
First and foremost, if you placed an order through Amazon we will not be shipping this order unless you bought from our seller account “Newport Brand”. We all love receiving...
Potentially Fraudulent Order
This case is extremely rare but happens from time to time. We use a payment processing service, which handles verifying payments. The reason an order can be marked as fraudulent...