My Account & Orders
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What Is A Pre-Order?
It doesn’t happen often, but we can run out of products or we have a new product that we are releasing soon with expected high demand. In these cas...
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Items In Your Order Are Out Of Stock
When pre-order items are mixed with items that are in stock, our system defaults to holding the order and sending everything at one time to save yo...
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Orders Placed on Amazon
First and foremost, if you placed an order through Amazon we will not be shipping this order unless you bought from our seller account “Newport Bra...
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Potentially Fraudulent Order
This case is extremely rare but happens from time to time. We use a payment processing service, which handles verifying payments. The reason an or...
